MotoCync

Train the Rider. Protect the Bike.

MotoCync Support

Help, FAQs, and troubleshooting for ride logging, bike tracking, and dirt bike video analysis.

Contact Support

For the fastest help, include your device model, OS version, and what you were doing when the issue occurred.

  • Email: jackblank1212@gmail.com
  • Response time: 24–48 hours

What MotoCync Supports

  • Ride and session logging
  • Bike usage and engine hour tracking
  • Maintenance records
  • Dirt bike riding video analysis

Recommended Video Setup

  • Dirt bike / motocross riding only
  • Full rider and bike visible
  • Side view, 10–30 feet away
  • 8–20 seconds long

Quick Fixes

  • Restart the app if a screen gets stuck
  • Allow Camera and Photos access in device settings
  • Try a shorter or clearer video clip

FAQ

MotoCync only analyzes dirt bike riding videos. The rider and bike must be clearly visible for most of the clip.

Camera (record riding clips), Photos (select existing clips), and Microphone (optional audio when recording video). Permissions are only requested when needed.

Troubleshooting