PicMyFit AI

Support

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PicMyFit AI — Support

Need help with your subscription, app issues, or feedback? Email us and we’ll get you sorted. For the fastest support, include your device model + iOS version.

Contact Support Quick Fixes
Typical response time

24–48 hours

Mon–Fri. Billing is handled by Apple, but we can help you troubleshoot and restore access.

Quick Fixes

Try these first if the app is slow, stuck, or not loading.

  • Force close & reopenClose PicMyFit AI fully, then reopen.
  • Switch connectionTry Wi-Fi ↔ cellular and retry.
  • Update iOS + the appInstall the latest iOS and PicMyFit AI update.
  • Reinstall if neededDelete and reinstall, then restore purchases if you subscribe.

Subscription & Billing

Subscriptions are managed through Apple.

  • Manage or cancel iOS Settings → Apple ID → Subscriptions → PicMyFit AI
  • Charged but not unlocked Email support with your device model, iOS version, and what you tapped.
  • Refund requests Refunds are requested through Apple’s purchase support flow.

Feature Requests

Tell us what would make PicMyFit AI feel even better.

  • Outfit qualityWhat should the AI improve? Fit, color matching, style, etc.
  • New featuresWhat do you want added next? Be specific.