Diamond Coach (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect,
use, store, and protect your information when you use the Diamond Coach mobile application (the “App”).
By using Diamond Coach, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Information You Provide
When you use Diamond Coach, we may collect:
- Videos, photos, or media you upload for baseball training analysis
- Training preferences and feedback you voluntarily provide
- Contact information if you reach out for support (such as email)
b. Automatically Collected Information
We may automatically collect:
- Device type, operating system, and app version
- Usage data (such as features used, session duration, and interaction patterns)
- Anonymous diagnostic and performance data to improve app stability
2. How We Use Your Information
We use your information to:
- Analyze uploaded baseball videos and provide AI-powered training feedback
- Improve Diamond Coach’s performance, accuracy, and features
- Personalize training insights and recommendations
- Maintain app security and prevent misuse
- Communicate with users regarding updates or support requests
We do not sell your personal data.
3. Video & Media Privacy
- Uploaded videos and images are used only for training analysis
- Media is processed securely and is not shared publicly
- We do not use your content for advertising purposes
- Media may be temporarily stored to provide analysis, then deleted or anonymized
4. Third-Party Services
Diamond Coach may use trusted third-party services for:
- Cloud processing and storage
- Analytics to improve app performance
- Payment processing for subscriptions
These services are required to comply with confidentiality and applicable data-protection standards.
5. Data Security
We take reasonable and industry-standard measures to protect your information, including:
- Secure servers and encrypted connections
- Limited internal access to sensitive data
- Ongoing monitoring for vulnerabilities
However, no method of transmission or storage is 100% secure.
6. Children’s Privacy
Diamond Coach is intended for general athletic training use. We do not knowingly collect personal data from
children under the age of 13 without parental consent.
If you believe a child has provided personal information, contact us so we can remove it.
7. Your Rights & Choices
You may:
- Request access to or deletion of your data
- Stop using the app at any time
- Contact us with privacy concerns or questions
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated”
date above. Continued use of Diamond Coach after updates indicates acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, contact us: